Yesterday I decided to get a coffee from Starbucks, I do that from time to time! As I was leaving I noticed they had trash overflowing from their garbage cans, and garbage outside of the cans right where everyone could see, including the drive through! In fact the garbage was right behind the menu board where you order your drink in the drive through area!! My first thought was, come on Starbucks, you’re better than that!! Just because people are repeat customers it doesn’t mean they won’t notice when you ignore your standards!! I was so disgusted I was afraid my cold brew was going taste bad!! Not really, but it was a great reminder that no matter how many times I have been there, the first impression makes a difference.
When we use the term “guest” in ministry, we aren’t talking only about our first time guests! We are talking about every single person on our campus! We want to be excellent for them because we want to honor God and point people to Him! We need to remember to never lose the guest mentality! Each time someone attends your church, they are your guest! Look around your area before people start arriving, what do your guests see? If you see trash, pick it up! If you notice the bathroom need to be cleaned, do what you can to help make it clean! And of course, if you ever see a garbage can overflowing, get a new liner and take the full bag out to the dumpster!! The first impression matters!!